Guides
Everything we’d tell you on the call
Our process

How we find your person
Nine steps over about three weeks. You spend roughly two hours of it. Here is exactly what happens, who does what, and where it can go wrong.
Read · 8 min
The real estate playbook
Property runs on admin that has to happen before 9am and nobody in the office wants to do. It is the closest thing to a perfect offshore fit we place, with three genuine exceptions.
Read · 9 min
Getting started

The 20-hour test: working out what to hand over first
Most owners hire before they know what the job is, then blame the hire. Two hours with a notepad fixes it.
Read · 6 min
How to brief a role so you get the right three people
A vague brief produces a shortlist of generalists. Fifteen minutes of specificity changes who applies.
Read · 5 min
Managing

The first 30 days: onboarding a VA so they stick
Placements that fail almost always fail in the first quarter, and almost always for reasons somebody could have fixed in week one.
Read · 8 min
Managing someone you never see
Remote management is not harder, it is just less forgiving of things you were getting away with in an office.
Read · 6 min
Night shift without burnout: how people last on US hours
An offshore hire who quits at month four costs more than the whole first year saved. Almost every time, the shift was the reason.
Read · 7 min
Read enough?
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