Terms

Browsing the bench, unlocking CVs and downloading the guides is free. No card is required and no obligation is created by looking. You owe us nothing unless and until you hire somebody we introduce.

The placement fee of US$1,500per hire becomes payable on the candidate’s first day of work, not when you interview, shortlist or make an offer. If the candidate does not start, no fee is payable.

Invoices are issued on the start date and payable within 14 days.

Where a trial is offered and accepted, the first five working days of a placement are free to you. You pay us nothing for that week and you may end the placement at the end of it for any reason, or for no reason, without owing a fee.

The person is paid for it. We pay the candidate their full agreed rate for the trial week regardless of whether you continue, and regardless of whether we are ever paid anything. A trial is a cost we carry, not unpaid work we ask somebody to do, and we would not offer it on any other basis.

One trial per client. If you continue past the trial week, normal fees begin from the sixth working day and the guarantees below run from that date.

Month one.If you tell us within one month of a placed candidate’s start date that the placement has not given you back at least 20 hours of your own time, we refund in full every fee you have paid us for that placement, and we additionally pay you US$1,000. Your assessment of the hours is the one that counts and we do not ask you to evidence it. We ask for your reasons because they make us better, not because the refund depends on them.

The refund and the US$1,000 are paid within fourteen days of you telling us, to the account the fees were paid from. It applies once per client, to a first placement, and it ends the engagement for that placement you cannot claim it and keep the candidate working under these terms.

Months two to six. If a placed candidate leaves or is terminated for performance within six months of their start date, we find you a replacement and you pay no second placement fee.

What neither covers. Neither applies where the role itself is withdrawn or materially changed, where the work described to us differs from the work given, where the candidate leaves because of unpaid or late wages, or where you have hired them directly outside these terms. The replacement covers one replacement per placement.

If you hire, engage or contract a candidate we introduced to you directly, through another agency, or through a company connected to you within twelve months of the introduction, the placement fee is payable exactly as though we had placed them.

This is the only clause here that exists to protect us rather than you, and it exists because the whole model is that we show you real people before you pay anything.

The Managed plan is US$349per month per person. There is no lock-in and no minimum term: you can cancel at any time with 30 days’ notice, and you are billed only for that final period.

Cancelling management does not end the candidate’s engagement with you, and does not trigger a further placement fee.

You do. Everything a placed candidate produces for you, documents, designs, code, data, records is yours, from the moment it is made. We claim no licence over it and no right to reuse it.

Your confidential information stays confidential, and we ask the same of the people we place.

We screen, skills-test and reference-check every candidate, and we tell you honestly what each one is like to manage. We do not promise a particular commercial result from a hire, and we are not the employer of the person you engage you are, or they are your contractor, depending on how you structure it.

Where the law allows us to limit our liability, it is limited to the fees you have paid us for the placement in question.

If we change these terms, the version in force is the one published when you engaged us. These terms are governed by the law of New South Wales, Australia.